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Ursula Hyland

Collaborator · DISC type si
Senior Operations Manager at Televerde
📍 Greater Glasgow Area, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
Senior Operations Manager
Job Level
Middle
Location
Greater Glasgow Area, United Kingdom
Personality Overview

How Ursula shows up

Consensus Builder
Appreciative
Good Listener

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market. Scenarios where both sides can come out as winners appeal to them greatly.

Priorities

Topics Ursula cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2024
Senior Operations Manager
Televerde
9-2023 - 9-2024
Head of Operations - EMEA
Televerde
12-2020 - 8-2023
Senior Operations Manager
Televerde
4-2018 - 12-2020
Agent Performance Manager
Televerde
4-2017 - 4-2018
Sales Development Representative
Televerde
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1996 - 1998
University Diploma
Glasgow Caledonian University
1989 - 1995
4 Highers
Our Lady's High School
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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