Valéria Alves in

Valéria Alves

Enthusiast · DISC type i
Líder de equipe de atendimento ao cliente at Brisanet Telecomunicações
📍 Pereiro, Ceará, Brazil

Valéria Alves is a customer service supervisor at Brisanet Telecomunicações, where she has grown professionally from an operator to a team leader. She leverages her technical education in commerce to effectively guide her team in customer support and collections.

She has demonstrated significant loyalty by building her entire career and advancing through the ranks within Brisanet Telecomunicações.

Read the full overview →
Experience
5 Years
Current Role
Líder de equipe de atendimento ao cliente
Location
Pereiro, Ceará, Brazil
Personality Overview

How Valéria shows up

Story Driven
Amiable & Agreeable
Optimistic

They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Priorities

Topics Valéria cares about

Client Relations
Her career progression at Brisanet Telecomunicações, moving from operator to supervisor, is centered around managing customer interactions and satisfaction.
Team Leadership
In her roles as supervisor and former team leader, she is directly responsible for guiding and developing customer service teams.
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Career

Work history

11-2023
Líder de equipe de atendimento ao cliente
Brisanet Telecomunicações
1-2021
Operador de cobrança
Brisanet Telecomunicações
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2017 - 12-2019
Curso técnico em comércio
E.E.E.P Maria Célia Pinheiro Falcão
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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