Veronica Riojas is the SVP of Retail Network & Member Experience at Elevations Credit Union, where she leads the end-to-end member experience. With a 15-year tenure at USAA, she has a deep background in omnichannel direction and enhancing member satisfaction. She holds several certifications, including Certified Project Manager.
Outside of work, Veronica is an avid Colorado sports fan and enjoys spending time with her family in the mountains. She is also an active member of the Hispanic Council at her organization, celebrating and promoting the contributions of the Hispanic and Latino communities.
She was named a CUES® Emerging Leader in 2023 for her impactful work in the credit union industry.
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