Victor Henrique Carnielli in

Victor Henrique Carnielli

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Gerente de Trafego/Telecom at Grupo Pasquali
📍 Ribeirão Preto, São Paulo, Brazil

Victor Henrique Carnielli is a Traffic and Telecom Manager at Grupo Pasquali with a background in control desk management and digital innovation. He holds a post-graduate degree in Leadership and Strategic Management from PROFUTURO - FIA Business School and is skilled in analytics, problem-solving, and team integration.

Outside of his formal role, Victor is passionate about continuous professional development. He actively participates in industry events like CMS Brasil to network, stay current on call center trends, and find inspiration. His interests include major technology companies such as IBM and Cisco.

He is dedicated to motivating his team to achieve new levels of success through shared learning and growth.

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Experience
11 Years
Current Role
Gerente de Trafego/Telecom
Location
Ribeirão Preto, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Victor cares about

Call Center Innovation
His roles and event participation show a focus on innovation, new tools, and improving customer experience (CX) in call center operations.
Team Leadership
Holds multiple leadership certifications and posts about motivating his team to achieve new levels of success.
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Career

Work history

9-2023
Gerente de Trafego/Telecom
Grupo Pasquali
4-2022
Gerente de Control Desk
Grupo Pasquali
3-2022
Coordenador de Discadores e Inovacao Digital
Grupo Pasquali
9-2019 - 3-2022
Especialista de T.I
Grupo Pasquali
8-2017 - 9-2019
Analista Telecom Operacional
Grupo Pasquali
In the press

Media appearances

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Education
7-2021 - 12-2022
Pós-graduação em Liderança e Gestão Estratégica de Pessoas
PROFUTURO - FIA Business School
2017 - 2019
Gestao Financeira
Anhanguera Educacional
2-2026 - 6-2027
Executive MBA
FAAP Online
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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