Victoria Dubois in

Victoria Dubois

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Head of CRM & Fidélité at Bonsoirs
📍 Paris, Île-de-France, France

Victoria Dubois is the Head of CRM & Omnichannel at Aigle, a prominent French apparel and accessories retailer. With experience at major brands like Etam, she specializes in developing customer relationship and omnichannel strategies in the retail sector. She is also involved in talent acquisition for her digital team.

Outside of her corporate role, Victoria is a published author. She wrote a book titled "Je serai ton soleil" (I will be your sun), showcasing her creative and literary talents. She has also served as a jury member for the "Les Chatons dOr" awards, which celebrate creativity in advertising.

An interesting fact: Victoria is a published author, having written a novel in addition to her successful career in digital retail marketing.

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Experience
10 Years
Current Role
Head of CRM & Fidélité
Job Level
Mid-senior
Location
Paris, Île-de-France, France
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Victoria cares about

Omnichannel Retail
Her current and past roles focus on creating seamless customer experiences across all channels, a core part of her professional expertise at Aigle and previously at Etam.
CRM Strategy
As the Head of CRM, she is responsible for managing customer relationships and loyalty, a key theme in her professional background and hiring needs.
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Career

Work history

4-2022
Head of CRM & Fidélité
Bonsoirs
1-2020 - 4-2022
Chef de projet Omnicanalité & CRM
Aigle
1-2019 - 1-2020
Chef de Projet Omnicanalité
Aigle
11-2016 - 12-2018
Consultante / Digital Customer Experience
Capgemini Invent
9-2015 - 9-2016
Altenance - Assistante Responsable Marketing Jo Malone London / Estee Lauder Company
Estée Lauder Companies France
In the press

Media appearances

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Education
2013 - 2016
Master 2 (M2)
Université Paris Dauphine - PSL
2015 - 2015
Master's degree
Tecnológico de Monterrey
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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