Vikas Singh in

Vikas Singh

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Vice President - Global Support & Service Delivery at HP
📍 Houston, Texas, United States

Vikas Singh is the Vice President of Global Support & Service Delivery at HP, where he leads a global team focused on digital transformation and enhancing customer and employee experiences. An engineering graduate from BITS Pilani, people who have worked with him describe him as an innovative, approachable, and outstanding leader.

Outside of his professional role, Vikas is a family-oriented person who publicly expresses gratitude for his wife and family. He is a vocal advocate for diversity and inclusion, celebrating cultural holidays like the Lunar New Year and promoting awareness during Black History Month and International Womens Week.

He leads a global team of over 1, 700 people and manages a partner ecosystem of more than 10, 000 engineers across 150+ countries.

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Experience
19 Years
Current Role
Vice President - Global Support & Service Delivery
Job Level
Senior
Location
Houston, Texas, United States
Personality Overview

How Vikas shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Vikas cares about

Customer Experience
His professional focus is championing customer experience by transforming operations to be digital, simplified, and resilient, as stated in his headline and job descriptions.
Empathetic Leadership
He values leading with intent and heart, building an inclusive culture, and empowering employees. This is a core part of his stated leadership philosophy.
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Career

Work history

6-2023
Vice President - Global Support & Service Delivery
HP
8-2020 - 5-2023
Senior Director - APJ- Support & Service Delivery
HP
4-2018 - 7-2020
Senior Director - APJ Product Quality & IT Transformation
HP
2-2011 - 11-2013
Director Site Operations -Technical Support Delivery Operations
Dell Technologies
4-2009 - 2-2011
Director - Process Engineering, Digital Transformation & Customer Insights
Dell Technologies
In the press

Media appearances

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Education
1990 - 1995
Engineering
Birla Institute of Technology and Science, Pilani
1990 - 1995
Master of Science - MS
Birla Institute of Technology and Science, Pilani
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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