Walter Santamaria in

Walter Santamaria

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General Manager at Comedia Gurmet
📍 Bogota, D.C., Capital District, Colombia

Walter Santamaria is a results-oriented director with over 14 years of experience in BPO and operations management. He has a proven track record of leading large teams of over 1600 people and exceeding significant revenue targets. People who have worked with him describe him as empathetic, proactive, and charismatic.

Walter earned a degree in Finance and International Business. During his university years, he was an active member of the soccer team and the film club, showing a clear passion for both sports and cinema alongside his professional development.

He is known for his ability to turn around struggling teams, transforming an underperforming unit into a top performer through his competitive drive.

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Experience
14 Years
Current Role
General Manager
Job Level
Senior
Location
Bogota, D.C., Capital District, Colombia
Personality Overview

How Walter shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Walter cares about

Operations Management
With extensive experience as a Director of Operations, he has optimized processes for large teams and holds a Lean Six Sigma Yellow Belt certification.
Empathetic Leadership
Multiple recommendations praise his empathetic, charismatic, and results-oriented leadership style, highlighting his ability to keep teams happy while driving results.
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Career

Work history

3-2025
General Manager
Comedia Gurmet
6-2025 - 8-2025
Managing Director
Vivant
6-2021 - 10-2024
Senior Director Of Operations
Teleperformance
2-2021 - 6-2021
Director Of Operations
Teleperformance
3-2019 - 2-2021
Account Manager
Teleperformance
In the press

Media appearances

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Education
2005 - 2009
Profesional en Finanas y Negocios internacionales
Fundación Universitaria Monserrate
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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