Adam Gekiere

Trailblazer
DISC Type : ID

Senior Director, Transformation & AI - Global Business Services (GBS) at BD

New York City Metropolitan Area, United States

Overview

Adam Gekiere is a Senior Director of Transformation & AI at BD, specializing in global business services, customer operations, and post-sale customer experience. He leads enterprise transformation initiatives focused on service centralization, automation, and AI-enabled operational improvements.

Adam earned his MBA from the Schulich School of Business - York University and a Bachelor of Economics from Wilfrid Laurier University. He holds certifications in Lean Six Sigma Green Belt and Xerox Sales Training.

Interesting fact: Adam co-led the divestiture of approximately $1 billion in portfolio assets during his time in Private Equity at Scotiabank.

Personality Overview

Achievement-Oriented

Informal

Persuasive

If they come to believe in your value proposition, they will be your champion.  They are more likely to be open to unproven but exciting technologies. They like to keep things under control.

Topics They Care About

AI in Operations
Currently leads initiatives focused on advancing AI-enabled operational improvement across multiple service lines within global business services.
Customer Experience Transformation
Has extensive experience transforming post-sale customer experience and optimizing operational performance, including leading a $20M enterprise customer care transformation program.
Order-to-Cash Optimization
His expertise includes Order-to-Cash transformation, where he has led process redesign and technology deployment to improve service operations.

Media Appearances

Adam has no verified media appearances

Work History

1-2025
Senior Director, Transformation & AI - Global Business Services (GBS) at BD
9-2022 - 12-2024
Senior Director, Customer Care & Supply Chain Transformation - EMEA Region at BD
12-2019 - 9-2022
Director, Customer Care - US Region at BD
8-2016 - 12-2019
Associate Director, OTC Global Business Transformation at BD
6-2015 - 7-2016
Associate Director, Private Equity at Scotiabank

Education

MBA from Schulich School of Business - York University
Bachelor of Economics from Lazaridis School of Business & Economics at Wilfrid Laurier University

More Information

Social Presence :

Prographics :

Exp : 20 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Senior Director, Transformation & AI - Global Business Services (GBS) at BD
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Ask them for a lunch or coffee once some rapport has been established
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Adam

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Adam move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Adam take some risk or not?

  • They can take risks if necessary.

You And Adam

Personality Compatibility


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