Adam Gekiere in

Adam Gekiere

Trailblazer · DISC type ID
Senior Director, Transformation & AI - Global Business Services (GBS) at BD
📍 New York City Metropolitan Area, United States

Adam Gekiere is a Senior Director of Transformation & AI at BD, specializing in global business services, customer operations, and post-sale customer experience. He leads enterprise transformation initiatives focused on service centralization, automation, and AI-enabled operational improvements.

Adam earned his MBA from the Schulich School of Business - York University and a Bachelor of Economics from Wilfrid Laurier University. He holds certifications in Lean Six Sigma Green Belt and Xerox Sales Training.

Interesting fact: Adam co-led the divestiture of approximately $1 billion in portfolio assets during his time in Private Equity at Scotiabank.

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Experience
20 Years
Current Role
Senior Director, Transformation & AI - Global Business Services (GBS)
Job Level
Senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Adam shows up

Achievement-Oriented
Informal
Persuasive

If they come to believe in your value proposition, they will be your champion. They are more likely to be open to unproven but exciting technologies. They like to keep things under control.

Priorities

Topics Adam cares about

AI in Operations
Currently leads initiatives focused on advancing AI-enabled operational improvement across multiple service lines within global business services.
Customer Experience Transformation
Has extensive experience transforming post-sale customer experience and optimizing operational performance, including leading a $20M enterprise customer care transformation program.
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Career

Work history

1-2025
Senior Director, Transformation & AI - Global Business Services (GBS)
BD
9-2022 - 12-2024
Senior Director, Customer Care & Supply Chain Transformation - EMEA Region
BD
12-2019 - 9-2022
Director, Customer Care - US Region
BD
8-2016 - 12-2019
Associate Director, OTC Global Business Transformation
BD
6-2015 - 7-2016
Associate Director, Private Equity
Scotiabank
In the press

Media appearances

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Education
MBA
Schulich School of Business - York University
Bachelor of Economics
Lazaridis School of Business & Economics at Wilfrid Laurier University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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