Adam Gekiere in

Adam Gekiere

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Senior Director, Transformation & AI - Global Business Services (GBS) at BD
📍 New York City Metropolitan Area, United States

Adam Gekiere is a Senior Director of Transformation & AI at BD, specializing in global business services, customer operations, and post-sale customer experience. He leads enterprise transformation initiatives focused on service centralization, automation, and AI-enabled operational improvements.

Adam earned his MBA from the Schulich School of Business - York University and a Bachelor of Economics from Wilfrid Laurier University. He holds certifications in Lean Six Sigma Green Belt and Xerox Sales Training.

Interesting fact: Adam co-led the divestiture of approximately $1 billion in portfolio assets during his time in Private Equity at Scotiabank.

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Experience
20 Years
Current Role
Senior Director, Transformation & AI - Global Business Services (GBS)
Job Level
Senior
Location
New York City Metropolitan Area, United States
Personality Overview

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Priorities

Topics Adam cares about

AI in Operations
Currently leads initiatives focused on advancing AI-enabled operational improvement across multiple service lines within global business services.
Customer Experience Transformation
Has extensive experience transforming post-sale customer experience and optimizing operational performance, including leading a $20M enterprise customer care transformation program.
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Career

Work history

1-2025
Senior Director, Transformation & AI - Global Business Services (GBS)
BD
9-2022 - 12-2024
Senior Director, Customer Care & Supply Chain Transformation - EMEA Region
BD
12-2019 - 9-2022
Director, Customer Care - US Region
BD
8-2016 - 12-2019
Associate Director, OTC Global Business Transformation
BD
6-2015 - 7-2016
Associate Director, Private Equity
Scotiabank
In the press

Media appearances

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Education
MBA
Schulich School of Business - York University
Bachelor of Economics
Lazaridis School of Business & Economics at Wilfrid Laurier University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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