Adam Goodall

Examiner
DISC Type : sc

Head of Technology - Cloud and Infrastructure Engineering at Australia Post

Melbourne, Victoria, Australia

Overview

Adam Goodall is the Head of Technology for Cloud and Infrastructure Engineering at Australia Post, leading the modernization of one of Australias largest retail networks. His expertise lies in planning and managing major IT programs, with past experience including navigating large-scale crisis recovery at A. P. Moller - Maersk. He holds an Advanced Diploma from RMIT.



Adam is spearheading a major technology upgrade for over 3, 000 Australia Post sites, including providing satellite internet to remote locations like the Cocos (Keeling) Islands.

Personality Overview

Process Oriented

Unexpressive

Tough To Convince

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Network Modernization
He is currently overseeing a massive upgrade of Australia Post's retail network, deploying solutions like Cisco Meraki SD-WAN and ThousandEyes to improve performance and visibility.
Remote & Regional Tech
Passionate about serving remote communities, he has managed rollouts to some of Australia's most isolated locations, overcoming significant logistical challenges to ensure connectivity.
IT Resilience
His experience includes managing the IT recovery from a major cyber-attack at Maersk, demonstrating his deep expertise in crisis management and building resilient infrastructure.

Media Appearances

Adam has no verified media appearances

Work History

11-2024
Head of Technology - Cloud and Infrastructure Engineering at Australia Post
7-2023 - 11-2024
Director Infrastructure Delivery at Cenitex
9-2021 - 6-2023
Head of Cloud Platform Services at NAB
5-2019 - 9-2021
Head of Cloud Managed Services at NAB
8-2016 - 5-2019
Head of IT Operations at A.P. Moller - Maersk

Education

1995 - 1996
Advanced Diploma from RMIT
1993 - 1995
Associate Diploma from Swinburne University of Technology

More Information

Social Presence :

Prographics :

Exp : 31 Location : Melbourne, Victoria, Australia Job Level : Mid-senior Designation : Head of Technology - Cloud and Infrastructure Engineering at Australia Post
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Adam

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Adam move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Adam take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Adam

Personality Compatibility


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