Brady Jacobsen is the Chief Customer Officer at fullstop. ai, leveraging over two decades of executive experience in customer experience and digital transformation for top Australian brands like Vocus and Virgin Australia. He is a recognized industry speaker with an education from Melbourne Business School, focused on delivering business value through technology and innovation.
Brady is a passionate advocate for workplace inclusivity and community building. While at Australia Post, he was the founder and executive sponsor for Pride@Post, demonstrating a strong commitment to diversity and creating supportive environments for employees. This initiative highlights his people-focused leadership style that extends beyond business operations.
Unique fact: He founded Pride@Post, the employee network for LGBTIQ+ people and their allies at Australia Post.
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