Adrianna Costa

Researcher
DISC Type : Cs

Customer Care Attendant at Embraer Executive Jets

Vero Beach, Florida, United States

Overview

Adrianna is a recent graduate from Western Governors University with a Masters in Cybersecurity, holding CompTIA CySA+ and PenTest+ certifications. She has hands-on experience in threat hunting, vulnerability analysis, and incident response, and is driven to protect digital infrastructure within a Security Operations Center team.

Her background is diverse, with experience in customer-facing roles at Embraer Executive Jets and The Walt Disney Company. This unique blend of technical skill and client service experience highlights her adaptability. She also demonstrates an entrepreneurial spirit, having previously founded her own company.

Unique fact: Adrianna founded NutraMed Inc. , a company that developed a diet management application for patients with food allergies and other illnesses.

Personality Overview

Process Focused

ROI Seeker

Soft Communicator

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Proactive Cyber Defense
Her education and skills are focused on proactively protecting digital infrastructure, including threat hunting and vulnerability analysis, before incidents occur.
Threat Intelligence
Lists Threat Intelligence as a key skill, indicating an interest in understanding and anticipating potential cyber threats to stay ahead of attackers.
Incident Response
Has hands-on experience in incident response through academic labs and personal projects, showing a practical understanding of how to manage security breaches.

Media Appearances

Adrianna has no verified media appearances

Work History

11-2023
Customer Care Attendant at Embraer Executive Jets
9-2023
Server at The Walt Disney Company
1-2017 - 6-2023
CEO / Founder at NutraMed Inc.
7-2019 - 5-2023
Server at Four Seasons Hotels and Resorts
9-2015 - 1-2017
Graphic Designer at Southeast ID

Education

Master of Science - MS from Western Governors University
Bachelor of Science - BS from Art Institute Of Fort Lauderdale

More Information

Social Presence :

Prographics :

Exp : 9 Location : Vero Beach, Florida, United States Job Level : N/A Designation : Customer Care Attendant at Embraer Executive Jets
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Insights For Selling To Adrianna

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Actively address their concerns around change, risk, and acceptance by users
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adrianna is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Adrianna

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Adrianna move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Adrianna take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Adrianna

Personality Compatibility


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