Albano Vilela
Services Engagement Director at Genesys
📍 São Paulo, Brazil
Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.
Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.
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Experience
25 Years
Current Role
Services Engagement Director
Job Level
Mid-senior
Location
São Paulo, Brazil
Personality Overview
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Priorities
Topics Albano cares about
Strategic Priorities
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Career
Work history
5-2025
Services Engagement Director
Genesys
4-2019 - 6-2025
Especialista Sistemas
Vivo (Telefônica Brasil)
3-2016 - 4-2019
Principal PS Consultant
Genesys
6-2013 - 3-2016
Sr. Principal PS Consultant
Genesys
4-2013 - 6-2013
PS Consultant
Genesys
In the press
Media appearances
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Education
5-2023 - 12-2032
Master of Business Administration - MBA
FIAP
1-2001 - 12-2007
Engenharia
Universidade Paulista
Social presence
Other Genesys Employees
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