Alex Cressatti

Trailblazer
DISC Type : ID

Manager, Customer Retention at Owner.com

Toronto, Ontario, Canada

Overview

Alex has no verified overview

Personality Overview

Friendly But Fast

Persuasive

Values Relationships

A combination of speed and relationship gets the best response from them.  They prefer to ensure that they are in control of the situation. They are more likely to accept new and exciting technologies.

Topics They Care About

Alex has no verified topics they care about

Media Appearances

Alex has no verified media appearances

Work History

12-2025
Manager, Customer Retention at Owner.com
5-2025 - 1-2026
Manager of Customer Success at Quandri
2-2024
Head of Customer Success at Cube
9-2022 - 7-2023
Sr. Manager, Customer Success Strategy & Operations at Ada
2-2022 - 9-2022
Senior Manager, Client Success at Ada

Education

2006 - 2010
Classical and Ancient Studies from Queen's University

More Information

Social Presence :

Prographics :

Exp : 4 Location : Toronto, Ontario, Canada Job Level : Middle Designation : Manager, Customer Retention at Owner.com
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Insights For Selling To Alex

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Showcase existing customers and use case-studies to grab their attention
  • Address your competition clearly and confidently

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alex is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Alex

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Alex move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Alex take some risk or not?

  • If necessary, they will be ready to take risks.

You And Alex

Personality Compatibility


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