Alex Hempton, PMP, AICP

Commander
DISC Type : D

Chief Innovation Officer & Director, Performance & Analytics (previously Acting Director) at The City of San Diego

San Diego, California, United States

Overview

Alex Hempton is the Chief Innovation Officer and Director of the Performance & Analytics Department for the City of San Diego. He focuses on people-centered innovation, utilizing data and technology to enhance city services for residents and improve tools for employees. He notably launched and scaled the Citys award-winning "Get It Done" platform.

Outside of his primary role, Alex is deeply involved in urban planning, having served in leadership roles, including Treasurer, for the San Diego section of the American Planning Association. A UC San Diego alumnus, he is committed to community betterment and professional development within the planning community. He also enjoys cycling to work.

He previously worked with Apple Computer as an independent publisher and was once named Innovator of the Year by the Citys Development Services Department.

Personality Overview

Strong-Willed

Risk-Taker

Very Quick

They like to be in a position where they can control the conversation and terms.  They are very proud of what they do. They are not focused on building rapport and relationships.

Topics They Care About

People-Centered Innovation
His work is explicitly focused on using data and technology to simplify government operations and improve the resident experience.
Civic Technology
He led the development and launch of the "Get It Done" mobile and web platform, a key initiative for resident interaction with the City of San Diego.
Data-Driven Government
As Director of Performance & Analytics, he champions using data to inform decisions, as seen with the City's open data portal, data.sandiego.gov.

Media Appearances

Alex has no verified media appearances

Work History

5-2024
Chief Innovation Officer & Director, Performance & Analytics (previously Acting Director) at The City of San Diego
12-2020 - 5-2024
Deputy Director - Technology & Innovation, Performance & Analytics Department at The City of San Diego
8-2016 - 12-2020
Program Manager - Technology & Innovation, Performance & Analytics Department at The City of San Diego
1-2014 - 12-2017
Treasurer at American Planning Association San Diego
6-2010 - 12-2013
Membership Director at San Diego American Planning Association

Education

2015 - 2016
Certification from UC San Diego
1999 - 2003
Bachelor of Arts from UC San Diego

More Information

Social Presence :

Prographics :

Exp : 22 Location : San Diego, California, United States Job Level : Leadership Designation : Chief Innovation Officer & Director, Performance & Analytics (previously Acting Director) at The City of San Diego
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Insights For Selling To Alex

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Make sure that you circle back fast on any action items, it wins their trust
  • Be respectful but crisp

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alex is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Alex

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Alex move?

  • They can take decisions very fast if you manage to convince them.
  • Can Alex take some risk or not?

  • The risks don’t matter much to them.

You And Alex

Personality Compatibility


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