Alexandre Vieira in

Alexandre Vieira

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Diretor de Sinistros at Tokio Marine Seguradora S/A
📍 São Paulo, São Paulo, Brazil

Alexandre Vieira serves as the Claims Director at Tokio Marine Seguradora, leveraging an extensive background in IT and Operations from previous roles at Allianz and Tokio Marine. He focuses on enhancing customer experience through technology, process automation, and specialized team management. He holds an IAG Masters from Pontifícia Universidade Católica do Rio de Janeiro.

He has publicly discussed the increasing impact of climate change on insurance, particularly noting a rise in claims due to severe weather events and the need for agile responses.

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Experience
24 Years
Current Role
Diretor de Sinistros
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Alexandre cares about

Digital Claims
He has led initiatives to streamline claims processing, including implementing notifications via WhatsApp and utilizing automation to improve agility and customer service.
Insurance Technology
His career path from IT and Operations Superintendent to Claims Director underscores his focus on applying technology, like drones and process automation, to enhance efficiency.
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Career

Work history

9-2013
Diretor de Sinistros
Tokio Marine Seguradora S/A
11-2010
Superintendente de Operacoes e TI
Tokio Marine Seguradora S/A
2-2010 - 11-2010
Superintendente de Operações e Atendimento
Samcil Planos de Saúde
9-2001 - 2-2010
Operations Superintendente
Allianz Seguros
superintendente de TI e operações
Allianz
In the press

Media appearances

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Education
1995 - 1996
IAG Master
Pontifícia Universidade Católica do Rio de Janeiro
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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