Alicia is a strategic account development professional at Liveops, focused on partnering with brands to improve their contact center outcomes. With a background that includes a Six Sigma Green Belt certification and a BS from the University of Wisconsin-Whitewater, she excels in identifying and solving customer service and sales challenges.
She takes a people-first, pressure-free approach to her work, driven by a genuine passion for connecting with new people and helping them and their companies succeed. Her professional interests include staying current with insights from Harvard Business Review and The Wall Street Journal.
Unique fact: While a Program Director, her team scored #2 in overall employee engagement in a company-wide survey.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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