Alina Miniakhmetova in

Alina Miniakhmetova

Evaluator · DISC type dsc
Global Head Of Customer Support at IC Markets
📍 Cyprus

Alina Miniakhmetova is the Global Head Of Customer Support at IC Markets, where she has been instrumental in team leadership. She has a background in business intelligence and previously worked in international projects. She attended Lomonosov Moscow State University.

Based in Dubai, Alina appears to have an interest in global affairs and international travel, indicated by her following of The New York Times and Emirates. She has worked on international projects throughout her career.

Unique fact: Alina successfully led the customer support team in Cyprus during the fastest growth period in the companys history.

Read the full overview →
Experience
15 Years
Current Role
Global Head Of Customer Support
Job Level
Mid-senior
Location
Cyprus
Personality Overview

How Alina shows up

Fast But Analytical
Quality Focused
Hard To Convince

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Alina cares about

Customer Experience
As the Global Head of Customer Support, she is focused on managing client relations and support teams, especially during periods of high acquisition and volume.
Team Growth
She is actively hiring for her teams in Dubai and frequently posts about her pride in seeing her colleagues and the company grow and develop over the years.
+4 more topics Login to view topics
Career

Work history

8-2018
Global Head Of Customer Support
IC Markets
10-2014 - 8-2018
Customer Support Supervisor
IC Markets
11-2013 - 10-2014
Business Intelligence Consultant
IFS company www.ifs-company.com
6-2010 - 11-2013
International projects department. ePayments
FIX Group of Companies
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Alina has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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