Alina Miniakhmetova in

Alina Miniakhmetova

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Global Head Of Customer Support at IC Markets
📍 Cyprus

Alina Miniakhmetova is the Global Head Of Customer Support at IC Markets, where she has been instrumental in team leadership. She has a background in business intelligence and previously worked in international projects. She attended Lomonosov Moscow State University.

Based in Dubai, Alina appears to have an interest in global affairs and international travel, indicated by her following of The New York Times and Emirates. She has worked on international projects throughout her career.

Unique fact: Alina successfully led the customer support team in Cyprus during the fastest growth period in the companys history.

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Experience
15 Years
Current Role
Global Head Of Customer Support
Job Level
Mid-senior
Location
Cyprus
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Alina cares about

Customer Experience
As the Global Head of Customer Support, she is focused on managing client relations and support teams, especially during periods of high acquisition and volume.
Team Growth
She is actively hiring for her teams in Dubai and frequently posts about her pride in seeing her colleagues and the company grow and develop over the years.
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Career

Work history

8-2018
Global Head Of Customer Support
IC Markets
10-2014 - 8-2018
Customer Support Supervisor
IC Markets
11-2013 - 10-2014
Business Intelligence Consultant
IFS company www.ifs-company.com
6-2010 - 11-2013
International projects department. ePayments
FIX Group of Companies
In the press

Media appearances

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Education

Alina has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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