Allison Paley in

Allison Paley

Go-getter · DISC type d
Rockstar Customer Success Consultant at Allison Paley
📍 New York, New York, United States

Allison Paley is a customer success and operations consultant who specializes in maximizing customer value to drive business growth and high valuations. A Wharton MBA graduate, she has a strong track record at companies like HumanQ and Xandr. Colleagues describe her as a driven, impactful, collaborative, and adept strategist.

Her personal mission is to inspire others to be themselves and communicate with purpose so they can live life to the fullest. She focuses on helping leaders translate their vision into actionable strategies that empower their teams and create alignment.

She holds a strong belief that startups should avoid hiring seasoned corporate CS executives, as their experience is often mismatched for an early-stage environment.

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Experience
17 Years
Current Role
Rockstar Customer Success Consultant
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

How Allison shows up

Vision Oriented
Direct & Candid
Challenger

They respond well to confident salespeople. They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Priorities

Topics Allison cares about

Customer Retention
Her work focuses on building operations that increase customer retention and turn one-time wins into long-term revenue, achieving 90% retention in a prior role.
Scaling Startups
She advises founders to avoid non-scalable practices like 'high-touch' service, focusing instead on building efficient processes for growth.
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Career

Work history

10-2024
Rockstar Customer Success Consultant
Allison Paley
9-2021 - 10-2024
Head of Customer Operations
HumanQ
5-2018 - 9-2021
Director of Corporate Strategy
Xandr
8-2017 - 5-2018
Manager
Deloitte Consulting
10-2015 - 8-2017
Senior Consultant
Deloitte Consulting
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2013 - 2015
Master of Business Administration - MBA
The Wharton School
BA
Washington University in St. Louis
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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