Amber Housley

Questioner
DISC Type : c

Strategic Customer Success Manager at Appspace

Dallas-Fort Worth Metroplex, United States

Overview

Amber Housley is a Strategic Customer Success Manager at Appspace, bringing 25 years of experience in customer relationship and account management roles. Her career features deep expertise in SaaS, HRIS, and a 17-year specialization in the global telecommunications sector.

Amber holds a professional interest in the strategies of large multinational technology corporations, following companies like IBM and Hewlett Packard Enterprise. She is an active member of the Digital Signage Federation, aligning with her professional focus on modern communication technologies.

She possesses over 17 years of specialized global telecom experience covering MPLS, VoIP, SIP, and Unified Communications.

Personality Overview

Systematic

Not Easily Convinced

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Workplace Experience
Her recent professional focus is on how technology can strengthen employee communications, optimize office space, and create a more connected modern workplace.
Strategic Customer Success
Her 25-year career is centered on customer satisfaction, strategic partnerships, and managing renewals, particularly within the SaaS and technology industries.
Digital Signage
As a member of the Digital Signage Federation, she actively follows the trends and technologies that are shaping modern digital communication platforms.

Media Appearances

Amber has no verified media appearances

Work History

3-2026
Strategic Customer Success Manager at Appspace
6-2021 - 3-2026
Enterprise Customer Success Manager at Appspace
5-2018 - 6-2021
Enterprise Sales and Enterprise Experience Manager at ExponentHR
10-2000 - 11-2017
Sales, Customer Relationship Executive, Customer Success Manager, and Global Account Manager at Orange Business Services

Education

2015 - 2018
Business Administration and Management from Collin College

More Information

Social Presence :

Prographics :

Exp : 24 Location : Dallas-Fort Worth Metroplex, United States Job Level : Middle Designation : Strategic Customer Success Manager at Appspace
URL has been copied!

Insights For Selling To Amber

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amber is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Amber

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Amber move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Amber take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Amber

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.