Amy (Shulkowski) Cusack

Enthusiast
DISC Type : i

AVP Innovation and Strategy at Selective Insurance

Oak Ridge, New Jersey, United States

Overview

Amy Cusack is the AVP of Innovation and Strategy at Selective Insurance, leading the companys innovation lifecycle and strategic operating plan. With an MBA from NYU Stern and a BBA from the University of Notre Dame, she has extensive experience in strategy, risk, and deploying customer-facing solutions in the insurance industry.

Outside of work, Amy is a proud mother who often shares her childrens milestones and enjoys making family memories at company events. She is also a committed champion for Diversity, Equity, and Inclusion, viewing it as a competitive advantage in business.

Interesting fact: Amys 17-year-old son recently fulfilled his dream of becoming a certified Emergency Medical Technician (EMT).

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Insurance Innovation
Leads the innovation function at Selective. She has been interviewed about the company's LAUNCH Innovation Lab and applying "methodical creativity" to the insurance space.
Customer Experience
Co-hosted a session at the DIGIN 2023 conference focusing on how innovation, market research, and customer insights can be used to improve the customer experience.
Corporate Strategy
Her role involves managing all aspects of the innovation lifecycle and tracking progress against strategic imperatives for executive and board-level communications.

Media Appearances

Amy has no verified media appearances

Work History

9-2019
AVP Innovation and Strategy at Selective Insurance
10-2016 - 9-2019
Director, Strategic Operations at Selective Insurance
7-2006 - 10-2016
Audit Director, CIA, CFE, CCSA, CRISC at Selective Insurance
8-2021 - 2-2022
Advisory Panel Member, Pace University Lubin School of Business at Pace University - Lubin School of Business
11-2008 - 4-2012
Adjunct Instructor of Management and Ethics at Centenary College

Education

2002 - 2005
MBA from NYU Stern School of Business
1993 - 1997
BBA from University of Notre Dame

More Information

Social Presence :

Prographics :

Exp : 20 Location : Oak Ridge, New Jersey, United States Job Level : N/A Designation : AVP Innovation and Strategy at Selective Insurance
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Amy

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Amy take some risk or not?

  • They can take some low-probability risks if needed.

You And Amy

Personality Compatibility


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