Amy Weaver in

Amy Weaver

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Customer Success Manager at Salesforce
📍 Indianapolis, Indiana, United States

Amy Weaver is a highly accomplished Customer Success Manager at Salesforce, holding nine platform certifications. With a background that includes senior management roles at Apple and a Masters degree from Ball State University, she brings extensive experience in sales management, people development, and technical account management to her role.

She is deeply committed to professional development, having recently earned certifications as a Salesforce Certified Agentforce Specialist and Marketing Cloud Consultant. This highlights her dedication to continuous learning and staying current with platform innovations.

Unique fact: Amys nine Salesforce certifications underscore her exceptional expertise and dedication to the Salesforce ecosystem.

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Experience
22 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Indianapolis, Indiana, United States
Personality Overview

How Amy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Amy cares about

Salesforce Mastery
Actively pursues and shares new Salesforce certifications, recently earning her ninth. This demonstrates a deep commitment to platform expertise.
Customer Success
Her career at Salesforce has been focused on customer-centric roles, moving from Technical Account Manager to Customer Success Manager.
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Career

Work history

3-2024
Customer Success Manager
Salesforce
4-2023 - 3-2024
Technical Account Manager
Salesforce
8-2021 - 4-2023
Success Manager
Salesforce
5-2019 - 8-2021
Senior Manager
Apple
10-2014 - 8-2021
Manager
Apple
In the press

Media appearances

Amy Weaver – Author Page (Salesforce Blog). Featured in Salesforce.com
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Dreamforce Special: How do we prepare for the next waves of AI ... (Executive Conversations Episode 18 – Amy Weaver). Featured in Salesforce.com
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Education
1992 - 1998
Master's degree
Ball State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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