Ana Dippell in

Ana Dippell

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Conversational AI Designer at Observe.AI
📍 Toronto, Ontario, Canada

Ana Dippell is a Conversational AI Designer at Observe. AI, focused on building the next generation of Agentic AI. With a background in economics and finance, she has a proven track record of career progression in conversational design. People who have worked with her describe her as proactive, collaborative, and an exceptional problem-solver.

Ana is passionate about the human side of AI, believing that conversation design is fundamentally about empathy. She is an active member of the Women in Voice Canada Chapter and advocates for designing experiences that make people feel heard, understood, and empowered.

She was a speaker at the "Voice of the Chatbot Conference, " where she shared her expertise on conversational AI.

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Experience
16 Years
Current Role
Conversational AI Designer
Job Level
Mid-senior
Location
Toronto, Ontario, Canada
Personality Overview

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Priorities

Topics Ana cares about

Agentic AI
Her current role at Observe. AI is focused on building the next generation of Agentic AI, a topic she is clearly passionate about.
Empathetic Design
She defines conversation design as being "about empathy" and creating experiences that make people feel heard and understood.
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Career

Work history

5-2025
Conversational AI Designer
Observe.AI
2-2024 - 5-2025
Conversation Design Lead
[24]7.ai
6-2022 - 2-2024
Senior Conversation Designer
[24]7.ai
12-2021 - 6-2022
Conversation Designer
[24]7.ai
9-2017 - 12-2021
Conversational AI Specialist
Wysdom.AI
In the press

Media appearances

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Education
1989 - 1994
Economics
UCAB - Universidad Católica Andrés Bello
1997 - 1997
Diploma in Treasury/Finance
McGill University - Macdonald Campus
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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