André Luiz Souza in

André Luiz Souza

Critic · DISC type C
Head de Canais/Produtos Digitais: Growth, E-commerce, CRM e Conectividade at Audi do Brasil
📍 São Paulo, Brazil

André Luiz Souza is a digital channels executive with 15 years of experience driving growth at multinational firms like Audi, General Motors, and Vivo. He specializes in e-commerce, CRM, and AI-driven digital transformation. Colleagues describe him as practical, analytical, and results-oriented, a view supported by his Executive MBA.

He has a keen interest in leadership that fosters focus and avoids strategic risks from a lack of clarity. André is also committed to continuous professional development, recently earning a certification in Artificial Intelligence and Computational Intelligence.

He drove a 600% increase in digital sales at Vivo and boosted digital participation by over 100% at General Motors.

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Experience
11 Years
Current Role
Head de Canais/Produtos Digitais: Growth, E-commerce, CRM e Conectividade
Location
São Paulo, Brazil
Personality Overview

How André shows up

Objective Thinker
Critic
Negotiator

Unless the value is proven by data, they are unlikely to value fancy features. They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.

Priorities

Topics André cares about

AI in Automotive
His current role at Audi, past experience at GM, and recent AI certifications show a focus on connected cars and AI-powered chatbots to enhance the customer experience.
Digital Growth
He has a proven track record of delivering exponential growth, including boosting digital sales and channel participation by over 100% at major multinational companies.
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Career

Work history

6-2024
Head de Canais/Produtos Digitais: Growth, E-commerce, CRM e Conectividade
Audi do Brasil
11-2022 - 5-2024
Coordenador de Canais/Produtos Digitais: Growth, E-commerce, CRM ChatBot LATAM
General Motors
11-2017 - 10-2022
Consultor de Canais/Produtos Digitais: Growth, Mídia, E-commerce e CRM
Vivo (Telefônica Brasil)
12-2014 - 10-2017
Analista de CRM e Customer Experience Sênior
Grupo Casas Bahia
12-2013 - 11-2014
Analista de Planejamento Comercial Sênior
LATAM Airlines
In the press

Media appearances

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Education
2011 - 2012
Executive MBA
USCS - Universidade Municipal de São Caetano do Sul
2006 - 2010
Bacharelado
Universidade Anhanguera São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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