Andrea Barros is a Fraud Prevention Manager at Banco Carrefour with over 20 years of experience in the credit card market. Her expertise spans customer service, fraud prevention, and product development. She holds an MBA from FGV and is pursuing a second post-graduate degree in Cybersecurity at FIA Business School.
She is passionate about continuous learning and female leadership in the financial sector. Andrea actively participates in industry events, such as the FIN4SHE Summit for women leaders, and contributes her expertise as a panelist at major conferences like CONAREC.
Unique fact: She is a designated Ombudsperson with regulatory bodies, specializing in resolving high-friction customer complaints.
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