Andrea Barros in

Andrea Barros

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Gerente de Prevenção a Fraudes at Banco Carrefour
📍 São Paulo, São Paulo, Brazil

Andrea Barros is a Fraud Prevention Manager at Banco Carrefour with over 20 years of experience in the credit card market. Her expertise spans customer service, fraud prevention, and product development. She holds an MBA from FGV and is pursuing a second post-graduate degree in Cybersecurity at FIA Business School.

She is passionate about continuous learning and female leadership in the financial sector. Andrea actively participates in industry events, such as the FIN4SHE Summit for women leaders, and contributes her expertise as a panelist at major conferences like CONAREC.

Unique fact: She is a designated Ombudsperson with regulatory bodies, specializing in resolving high-friction customer complaints.

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Experience
20 Years
Current Role
Gerente de Prevenção a Fraudes
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Andrea cares about

Fraud Prevention
Her core career focus, where she leads strategy for new business lines like PIX, secure onboarding, and spearheads internal fraud prevention campaigns.
Digital Cybersecurity
She is currently pursuing a post-graduate degree in Cybersecurity for Business at FIA Business School, demonstrating a commitment to addressing modern digital threats.
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Career

Work history

1-2023
Gerente de Prevenção a Fraudes
Banco Carrefour
9-2019 - 1-2023
Gerente de Relacionamento com o Cliente
Banco Carrefour
11-2014 - 9-2019
Coordenadora da Ouvidoria - Customer Experience
Banco Carrefour
8-2012 - 11-2014
Coordenadora de Prevenção a Fraudes
Banco Carrefour
3-2008 - 8-2012
Especialista de Prevenção a Fraude
Banco Carrefour
In the press

Media appearances

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Education
6-2025 - 5-2026
Pós-graduação Lato Sensu
FIA Business School
2012 - 2014
Master of Business Administration - MBA
FGV - Fundação Getulio Vargas
Bacharelado em Administração
Uniradial
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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