Andrea Morales Heerlein
Login to view DISC.Andrea is the Omnichannel CX Chapter Lead at Roche, specializing in enhancing customer and patient journeys. With a background in market research and consumer behavior from IE Business School, she has a proven track record of developing impactful CX strategies and VoC projects across the healthcare, retail, and banking sectors.
Public information does not offer details about her personal hobbies or activities outside of her professional life. Her interests appear focused on leading companies in management consulting and entertainment, such as McKinsey & Company and The Walt Disney Company, suggesting a passion for business excellence and strategic storytelling.
She co-authored the first-ever study on Patient Experience in Private Healthcare in Spain during her time at Lukkap.
Read the full overview →How Andrea shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Topics Andrea cares about
Work history
Media appearances
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Other Roche Employees
Explore more public profiles from related professionals.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.