Andreas Heckmann serves as the Chief Customer Officer at Cvent, drawing on extensive experience from his time as an Executive VP at SAP, where he led customer success, support, and innovation. He holds a degree in Electrical Engineering and is an alumnus of INSEADs Global Leadership Development Program.
Outside of his executive duties, Andreas is committed to social causes, earning a Corporate Social Responsibility Award in 2023 for pro bono consulting. He also channels his expertise into advisory roles, serving on the boards for both Peppermint Robotics and the CSM Practice, a customer success consultancy.
He applies his passion for customer-centricity and technology as an advisor to both a robotics company and a customer success firm.
Read the full overview →They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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