Andrew MacDonald
Login to view DISC.Andrew MacDonald is a service design professional and the current Solution and Service Design Architect at Acacium Group. He specializes in developing innovative healthcare, social care, and workforce management solutions. His extensive background includes directing service design and transformation programs for large-scale outsourcing projects at Serco.
He has a long-standing expertise in customer-centric service design, having authored a white paper on protecting and growing sales in a multi-channel world.
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