Andrew Otto

Energizer
DISC Type : I

Principal Software Engineer at Wikimedia Foundation

Brooklyn, New York, United States

Overview

Andrew Otto is a Principal Software Engineer at the Wikimedia Foundation with a long history at the organization, having progressed through various systems and site reliability engineering roles. A graduate of William & Mary, he focuses on scaling infrastructure. Colleagues have described him as focused and dedicated to solving complex technical challenges.

Andrews career began with a unique blend of travel and technology, working as a volunteer and later an employee for CouchSurfing while living in Thailand. This experience highlights a passion for community-driven platforms and working in dynamic, international environments before joining the non-profit sector.

He once lived and worked in various CouchSurfing collectives, helping the organization scale its systems to meet rapidly increasing global demand.

Personality Overview

Relationship Oriented

Enthusiastic

Imaginative

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

System Scalability
His career at both CouchSurfing and Wikimedia has centered on scaling servers and systems to handle massive, increasing user demand and prevent downtime.
Site Reliability
Having held multiple SRE roles, he has a deep-seated focus on ensuring the reliability, robustness, and performance of large-scale technical infrastructure.
Open-Source Tech
His decade-plus tenure at the Wikimedia Foundation demonstrates a strong, long-term commitment to open-source principles and mission-driven technology.

Media Appearances

Andrew has no verified media appearances

Work History

4-2022
Principal Software Engineer at Wikimedia Foundation
1-2022 - 8-2022
Staff Software Engineer at Wikimedia Foundation
7-2020 - 1-2022
Staff Site Reliability Engineer at Wikimedia Foundation
7-2016 - 7-2020
Senior Systems Engineer at Wikimedia Foundation
1-2012 - 7-2016
Systems Engineer at Wikimedia Foundation

Education

2001 - 2005
Bachelors of Science from William & Mary

More Information

Social Presence :

Prographics :

Exp : 22 Location : Brooklyn, New York, United States Job Level : Senior Designation : Principal Software Engineer at Wikimedia Foundation
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Andrew

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Andrew take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Andrew

Personality Compatibility


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