Andrew Ross in

Andrew Ross

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Chief Operating Officer and CoS--US Health and Life Sciences at Microsoft
📍 Black Diamond, Washington, United States

Andrew Ross is the Chief Operating Officer for Microsofts $10B US Health and Life Sciences organization. He drives operational excellence and AI transformation across the provider, payor, pharma, and med-tech verticals. He holds an MBA from Willamette University and is certified in Microsoft Dynamics.

His leadership philosophy is rooted in a team-based approach, which he attributes to his lifelong engagement with athletics, including competing in track and field during college. He values direct interaction with his team, cherishing moments to discuss their learnings and customer support experiences.

A core belief of his is that a team-based approach, honed through athletics, is fundamental to success.

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Experience
6 Years
Current Role
Chief Operating Officer and CoS--US Health and Life Sciences
Job Level
Leadership
Location
Black Diamond, Washington, United States
Personality Overview

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Priorities

Topics Andrew cares about

AI in Healthcare
His current role and recent activity focus on driving "AI transformation at scale" specifically for health and life sciences customers, including enabling their Copilot journeys.
Commercial Strategy
He leads commercial deal execution, including licensing, pricing, and agreement negotiations for strategic enterprise health customers.
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Career

Work history

3-2025
Chief Operating Officer and CoS--US Health and Life Sciences
Microsoft
4-2023
National Managing Director, Modern Work and Security Customer Success, Health and Life Sciences
Microsoft
7-2022 - 6-2023
Director, Cloud Solution Architecture, Modern Workplace
Microsoft
9-2020 - 12-2022
Director Customer Success Management--Health and Life Sciences
Microsoft
11-2017 - 9-2020
Delivery Manager-- Professional Services, Corporate Accounts
Microsoft
In the press

Media appearances

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Education
Master of Business Administration - MBA
Willamette University MBA
BA
Willamette University, College of Liberal Arts
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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