Anne Pourtavassoli is a Customer Program Manager at Canal+ France, specializing in customer retention and value enhancement. Her expertise lies in organizing business plans to meet ARPU goals and managing retention operations by focusing on at-risk customers. She is an alumna of TBS Education.
Her key professional focus is on developing and launching new CRM tools, improving data mining capabilities, and using marketing scores to align with customer interests.
Anne Pourtavassoli
customer program manager at Canal+ France
Greater Paris Metropolitan Region, France
Overview
Topics They Care About
Customer Retention
Her role centers on achieving retention goals by concentrating operations on at-risk customers and enhancing customer value based on their interests and marketing scores.
CRM Tool Development
She lists developing and launching new CRM tools as a core specialty, alongside improving data mining capabilities to support marketing and retention efforts.
Subscriber ARPU
A primary responsibility is to organize business plans and test targeted promotions and operations to successfully meet Average Revenue Per User (ARPU) goals.
Media Appearances
Anne has no verified media appearances
Work History
6-2007
customer program manager at Canal+ France
9-2003 - 5-2007
customer relation manager at TPS
Education
1997 - 2000
Education details unavailable from TBS Education
More Information
Social Presence :
Prographics :
Exp : 22
Location : Greater Paris Metropolitan Region, France
Job Level : Middle
Designation : customer program manager at Canal+ France
