Anuj Arora in

Anuj Arora

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Chief Customer Officer at ada
📍 Brooklyn, New York, United States

Anuj Arora serves as the Chief Customer Officer at Ada, where he spearheads the Presales and Customer Experience divisions. With a decade of experience in deploying enterprise AI solutions, he plays a pivotal role in the companys growth. He holds a Bachelors degree from Queens University.

Beyond his executive role, Anuj is an active angel investor and advises early-stage technology startups. This demonstrates his passion for fostering innovation and supporting new ventures in the tech ecosystem. He also has a stated interest in the National Basketball Association (NBA).

Anuj was part of the leadership team that helped Ada achieve a $1. 2B valuation, making it one of Canadas tech unicorns.

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Experience
8 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
Brooklyn, New York, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Anuj cares about

AI in Customer Service
His entire career for the past decade, and current role as CCO at Ada, is focused on deploying AI agents for enterprise customer support teams.
Scaling Tech Companies
He has been integral to Ada's rapid growth, highlighted by a $130M Series C funding round and recognition as one of Canada's fastest-growing companies.
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Career

Work history

9-2025
Chief Customer Officer
ada
2022 - 8-2025
Vice President, Solutions & Strategy | Head of Customer Experience
ada
2021 - 2022
Senior Director, Solutions & Services
ada
2020 - 2021
Director, Solutions Consulting
ada
2020 - 2020
Team Lead, Solutions Consulting
ada
In the press

Media appearances

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Education
Bachelor's degree
Queen's University
Certificate in Business
Smith School of Business at Queen's University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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