Ari Vieira is a Senior Support Analyst at HP specializing in the Image and Print division. His expertise includes second-level support for inkjet products, new product introductions, and collaboration with engineering to resolve failures. He holds a Bachelor of Technology from Universidade Presbiteriana Mackenzie and is ITIL certified.
He functions as a key liaison between the technical support and production engineering departments, working to solve complex product failures.
Ari Vieira
Analista de Suporte Senior at HP
São Paulo, São Paulo, Brazil
Overview
Topics They Care About
Inkjet Product Support
His core responsibility at HP is providing second-level technical support for the company's line of inkjet products.
Product Launch Readiness
He is involved in the introduction of new products, which includes providing hardware and software training to ensure successful launches.
Engineering Collaboration
His role requires direct interaction with production engineering to troubleshoot and find solutions for product failures.
Media Appearances
Ari has no verified media appearances
Work History
1-1987
Analista de Suporte Senior at HP
Education
1989 - 1993
Bachelor of Technology (BTech) from Universidade Presbiteriana Mackenzie
1985 - 1989
Bachelor of Technology (B.Tech.) from Universidade Presbiteriana Mackenzie
More Information
Social Presence :
Prographics :
Exp : 38
Location : São Paulo, São Paulo, Brazil
Job Level : N/A
Designation : Analista de Suporte Senior at HP
