Arijit Das

Pioneer
DISC Type : Dsi

Senior Customer Success Manager - Mid Market (APAC/EMEA) at Sprinto

Bengaluru, Karnataka, India

Overview

Arijit Das is a Senior Customer Success Manager at Sprinto, specializing in B2B SaaS for the APAC and EMEA markets. With a background from Manipal University Jaipur, he excels in driving value realization and has a proven record of maintaining 100% GRR. Colleagues describe him as engaging, professional, and a complete team player.

He won 2nd prize at "Innovent 2016, " an event by IIT Gandhinagar, for presenting a unique business idea with a viable plan.

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Revenue Retention
He has a strong track record, achieving 100% Gross Revenue Retention at Sprinto and 108% Net Revenue Retention in a previous role at G2.
Compliance Automation
His current role at Sprinto involves helping mid-market companies navigate compliance frameworks like ISO 27001, SOC2, and GDPR.
Customer Value
His focus is on ensuring customers achieve measurable outcomes through strategic onboarding, proactive engagement, and developing ROI frameworks.

Media Appearances

Arijit has no verified media appearances

Work History

3-2025
Senior Customer Success Manager - Mid Market (APAC/EMEA) at Sprinto
7-2024 - 3-2025
Customer Success Manager - EMEA at Sprinto
4-2024 - 7-2024
Account Manager at G2
4-2022 - 4-2024
Customer Success Manager at G2
7-2021 - 4-2022
Associate - Customer Success at SmartServ Inc.

Education

2017 - 2021
Bachelor of Technology - BTech from Manipal University Jaipur
2015 - 2017
Senior Secondary from Delhi Public School, Ahmedabad

More Information

Social Presence :

Prographics :

Exp : 4 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Customer Success Manager - Mid Market (APAC/EMEA) at Sprinto
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Insights For Selling To Arijit

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arijit is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Arijit

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Arijit move?

  • They are generally fast movers and can take quick decisions
  • Can Arijit take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Arijit

Personality Compatibility


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