Arno Czerveny

Critic
DISC Type : C

Managing Director, Head of Consumer Credit Cards Technology at Wells Fargo

Charlotte, North Carolina, United States

Overview

Arno Czerveny is a technology executive at Wells Fargo with over 24 years of experience envisioning tech solutions for business problems. As Head of Consumer Credit Cards Technology and a co-founder of two high-tech businesses, he leads strategy and implementation for mission-critical applications. He holds an MBA from the University of Pittsburgh.

Arno is deeply engaged in his community, volunteering since 2019 with Apparo, a nonprofit that helps other Charlotte-area nonprofits with technology solutions. His passion lies in helping charitable organizations run smoother and smarter by giving them access to vital technology resources and skilled volunteers to bridge the digital divide.

He is the 2023 recipient of the Blue Diamond "TechExec Community Impact Award" for his significant volunteer work and positive influence within Charlottes technology community.

Personality Overview

Objective Thinker

Information Seeker

Critic

They don’t appreciate bells and whistles unless backed by data.  They like to take decisions independently and do not seek others' support often. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Consumer Card Technology
As head of this division at Wells Fargo, he oversees the launch and management of major consumer credit card products, including recent partnerships with Expedia and Mastercard.
Nonprofit Tech Empowerment
He actively volunteers with the nonprofit Apparo and discussed his passion for helping charities leverage technology on The Charlotte Ledger podcast.
Hispanic Tech Leadership
A 2024 graduate of the HITEC Emerging Executive Program, he is involved in developing and networking with senior Hispanic and Latino technology leaders.

Media Appearances

The Charlotte Ledger Podcast – Apparo CEO Kim Lanphear and Wells Fargo's Arno Czerveny. Featured in Instagram (The Charlotte Ledger)

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Wells Fargo forms tech‑payments group, promotes two executives. Featured in Charlotte Observer

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Work History

3-2023
Managing Director, Head of Consumer Credit Cards Technology at Wells Fargo
9-2018 - 3-2023
Head of Investment Banking, Research, Government & Institutional Banking and Sales Technology at Wells Fargo
5-2013 - 9-2018
Head of Investment Banking Technology at Wells Fargo
3-2006 - 5-2013
Head of Global Capital Markets Technology at Bank of America
1-2000 - 3-2006
Principal Consultant at Summa Technologies

Education

2002 - 2005
MBA from University of Pittsburgh Joseph M. Katz Graduate School of Business
1998 - 1998
Master from Universidade Federal do Paraná

More Information

Social Presence :

Prographics :

Exp : 29 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Managing Director, Head of Consumer Credit Cards Technology at Wells Fargo
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Insights For Selling To Arno

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arno is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Arno

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Arno move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Arno take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Arno

Personality Compatibility


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