Arokia Raj

Energizer
DISC Type : I

R&D Info Systems Analyst III at Gilead Sciences

Pleasanton, California, United States

Overview

Arokia Raj is a Laboratory Information Systems (LIS) specialist at Gilead Sciences, with experience as an R&D Info Systems Analyst and Technical Lead. His expertise covers system administration, troubleshooting, and user training, developed through roles at Model N and the University of California. He holds a Bachelor of Science from the National Institute of Information Technology.

A unique aspect of his work involves performing live demos and presentations to demonstrate system functionality for business users.

Personality Overview

Believer

Full Of Energy

Imaginative

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Lab Information Systems
His career is centered on LIS support, including configuring SDMS features and gathering system requirements from lab managers and instrument owners at Gilead.
Application Support
Experienced in troubleshooting complex user problems related to applications for Medicaid, contracts, pricing, and chargebacks from his time at Model N.
End-User Training
He leads and trains end-users and team members on system functionalities and has a background in performing live demos and presentations for business users.

Media Appearances

Arokia has no verified media appearances

Work History

10-2022
R&D Info Systems Analyst III at Gilead Sciences
9-2016
Technical Lead & System Administrator at Laboratory Information Systems (LIS Support) at Gilead Sciences, Inc.
7-2013 - 10-2013
C# ASP.Net Developer and Support at University of California - Office of the President, CEB
10-2012 - 7-2013
Sr. Product Support Engineer at Model N
2-2010 - 9-2012
Consultant - Sr. Technical Lead and Application Support Engineer. at Genentech (A Member of the Roche Group)

Education

1995 - 1996
Bachelor of Science from GNIIT), National Institute of InformationTechnology Ltd
1992 - 1995
Bachelor; Bachelor Degree from University of Madras

More Information

Social Presence :

Prographics :

Exp : 24 Location : Pleasanton, California, United States Job Level : Mid-senior Designation : R&D Info Systems Analyst III at Gilead Sciences
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Insights For Selling To Arokia

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arokia is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Arokia

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Arokia move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Arokia take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Arokia

Personality Compatibility


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