Arunkumar Gnanesvaran

Observer
DISC Type : ic

Asia CX & Consumer Care Director at Mars

Petaling Jaya, Selangor, Malaysia

Overview

Arunkumar has no verified overview

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Arunkumar has no verified topics they care about

Media Appearances

Arunkumar has no verified media appearances

Work History

10-2022
Asia CX & Consumer Care Director at Mars
1-2022 - 9-2022
VP, Head Of Customer Experience at Lazada
10-2020 - 9-2022
Head Of VOC (Voice of Customer) at Lazada
11-2016 - 9-2020
Consulting Principal at Amdocs
10-2015 - 10-2016
Senior Consultant at Deloitte Consulting

Education

2014 - 2018
Master of Business Administration from Lancaster University
2011 - 2014
Master of Computer Sciences from Multimedia University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Petaling Jaya, Selangor, Malaysia Job Level : Mid-senior Designation : Asia CX & Consumer Care Director at Mars
URL has been copied!

Insights For Selling To Arunkumar

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arunkumar is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Arunkumar

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Arunkumar move?

  • They like to analyze well and then make their decisions.
  • Can Arunkumar take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Arunkumar

Personality Compatibility


Other Mars Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.