Aseem N

Questioner
DISC Type : c

Senior Manager, Customer Returns at Amazon

Bengaluru, Karnataka, India

Overview

Aseem is a Program Leader at Amazon focusing on customer returns, business strategy, and customer experience. An alumnus of the Indian Institute of Management, Calcutta, he has a strong background in consulting and performance improvement. He is also a former two-time entrepreneur.

He has a keen interest in the mechanics of good business, from analyzing advertising copy for major brands to pondering the core challenges of building trust in negotiations. His entrepreneurial ventures in craft sodas and student housing suggest a passion for identifying and solving market gaps.

Unique fact: Before joining Amazon, he co-founded two distinct startups: one in the beverage industry and another in student housing for Tier-2 cities.

Personality Overview

Not Easily Convinced

Value Seeker

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to do thorough analysis of any situation. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

E-commerce Returns
He currently heads the program for customer returns at Amazon India and is actively hiring leaders for this space, indicating it's his primary professional focus.
Data & Analytics
He is looking to hire a leader for a team of business analysts to drive business insights from data, showing a focus on data-driven strategy.
Startup Ventures
As the co-founder of two companies, Hostello and Flavista, he has deep, hands-on experience building businesses from the ground up.

Media Appearances

Aseem has no verified media appearances

Work History

7-2022
Senior Manager, Customer Returns at Amazon
5-2022 - 6-2022
Senior Director at Ninjacart
4-2019 - 4-2022
Co-Founder at Hostello India Private Limited
2-2018 - 5-2018
Consultant at Alvarez & Marsal
2-2016 - 3-2019
CEO & Co-Founder at Flavista Foods & Beverages Pvt Ltd

Education

2011 - 2013
PGDM from Indian Institute of Management, Calcutta
2003 - 2007
Bachelor of Engineering (BE) from College of Engineering, Goa

More Information

Social Presence :

Prographics :

Exp : 15 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Manager, Customer Returns at Amazon
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Insights For Selling To Aseem

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aseem is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Aseem

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Aseem move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Aseem take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Aseem

Personality Compatibility


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