Ashish Pawale

Inspirer
DISC Type : di

Vice President, Technology - Global Mobile, Web and Digital Core Services at American Express

New York, New York, United States

Overview

Ashish Pawale is the Vice President of Technology at American Express, leading global mobile, web, and digital core services. A graduate of the National Institute of Technology, Hamirpur, he is described by colleagues as an empathetic, intelligent, and collaborative leader who has progressively advanced from Director to VP within the company.

Ashish demonstrates a keen interest in business and management principles, following publications like the Harvard Business Review to stay informed on strategic insights. This suggests a passion for applying innovative leadership and business concepts within his technology-focused role, blending technical expertise with high-level strategy.

He recently led a major revamp of the American Express app, focusing on a "digital unboxing" experience to better guide customers through their benefits based on direct feedback.

Personality Overview

Confident & Optimistic

Fast Adopter

Charming & Persuasive

They usually prefer to drive the conversation.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Digital Onboarding
He led the 2025 revamp of the Amex app, creating a "guided setup" to improve the new customer experience and benefit enrollment.
Customer Feedback
Stated that his team's focus on app improvements was a direct result of "listening to our customers' feedback" to enhance their understanding of benefits.
Mobile App Excellence
Frequently celebrates his team's success in the annual JD Power U. S. Credit Card Mobile App Satisfaction Studies, winning the top spot multiple years in a row.

Media Appearances

Ashish has no verified media appearances

Work History

3-2023
Vice President, Technology - Global Mobile, Web and Digital Core Services at American Express
3-2021 - 2-2023
Vice President - Global Mobile Engineering at American Express
3-2019 - 2-2021
Vice President, Mobile Engineering at American Express
Director, Mobile Engineering at American Express
Director, Web Engineering and Identity at American Express

Education

Bachelor's Degree from National Institute of Technology, Hamirpur

More Information

Social Presence :

Prographics :

Exp : 6 Location : New York, New York, United States Job Level : Senior Designation : Vice President, Technology - Global Mobile, Web and Digital Core Services at American Express
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Insights For Selling To Ashish

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashish is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Ashish

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ashish move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Ashish take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Ashish

Personality Compatibility


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