Ashish Pawale in

Ashish Pawale

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Vice President, Technology - Global Mobile, Web and Digital Core Services at American Express
📍 New York, New York, United States

Ashish Pawale is the Vice President of Technology at American Express, leading global mobile, web, and digital core services. A graduate of the National Institute of Technology, Hamirpur, he is described by colleagues as an empathetic, intelligent, and collaborative leader who has progressively advanced from Director to VP within the company.

Ashish demonstrates a keen interest in business and management principles, following publications like the Harvard Business Review to stay informed on strategic insights. This suggests a passion for applying innovative leadership and business concepts within his technology-focused role, blending technical expertise with high-level strategy.

He recently led a major revamp of the American Express app, focusing on a "digital unboxing" experience to better guide customers through their benefits based on direct feedback.

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Experience
6 Years
Current Role
Vice President, Technology - Global Mobile, Web and Digital Core Services
Job Level
Senior
Location
New York, New York, United States
Personality Overview

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Priorities

Topics Ashish cares about

Digital Onboarding
He led the 2025 revamp of the Amex app, creating a "guided setup" to improve the new customer experience and benefit enrollment.
Customer Feedback
Stated that his team's focus on app improvements was a direct result of "listening to our customers' feedback" to enhance their understanding of benefits.
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Career

Work history

3-2023
Vice President, Technology - Global Mobile, Web and Digital Core Services
American Express
3-2021 - 2-2023
Vice President - Global Mobile Engineering
American Express
3-2019 - 2-2021
Vice President, Mobile Engineering
American Express
Director, Mobile Engineering
American Express
Director, Web Engineering and Identity
American Express
In the press

Media appearances

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Education
Bachelor's Degree
National Institute of Technology, Hamirpur
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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