Aurelia Pollet is a customer experience executive with over 20 years of experience at companies like CarParts. com and Louis Vuitton. She integrates technology, data, and process automation to optimize the end-to-end customer journey. People describe her as a strategic, thoughtful problem-solver and a true team player.
Originally from France, Aurelia resides in Los Angeles and enjoys hiking with her black German Shepherd and cooking with her family. She is an active member of the Elles Collective, a community for French-speaking women entrepreneurs in the U. S. , reflecting her passion for supporting fellow businesswomen.
She was recently named one of CX Network’s “Top 40 Future of CX Leaders 2026. ”
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