Autumn Chalker White

Evaluator
DISC Type : dcs

Customer Success Manager at DDI | Development Dimensions International

Manhattan, Kansas, United States

Overview

Autumn is a Customer Success Manager at DDI, managing a $6M+ portfolio of over 40 accounts. She leverages a background in higher education leadership and a certification in Diversity, Equity, and Inclusion to help clients achieve their leadership development goals and drive measurable impact.

Drawing from her past experience with a national fraternity, she is passionate about fostering leadership and community at an organizational level. Her work involved mentoring and supporting numerous collegiate chapters and volunteers, demonstrating a commitment to developing young leaders.

During the pandemic, she successfully led national recruitment efforts for an international organization, re-imagining processes to adapt to a pivotal time.

Personality Overview

Thorough Evaluator

Fast But Analytical

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Leadership Development
Central to her role at DDI, she is passionate about helping clients build strong learning cultures and develop great leaders to achieve measurable impact.
Customer Success
Manages a portfolio of 40+ accounts representing over $6 million in ARR, focusing on ensuring clients receive lasting value and achieve their specific goals.
Employee Retention
She has identified reducing turnover as a key 2025 goal for her clients, focusing on how investing in frontline leaders can mitigate hiring costs and boost productivity.

Media Appearances

Autumn has no verified media appearances

Work History

9-2024
Customer Success Manager at DDI | Development Dimensions International
11-2022 - 9-2024
Associate Project Manager at DDI | Development Dimensions International
2-2022 - 11-2022
Project Administrative Associate at DDI | Development Dimensions International
8-2019 - 12-2021
Assistant Director of Collegiate Experience at Alpha Omicron Pi Fraternity
6-2016 - 6-2019
Office Administrator at Impression Bridal

Education

1-2022 - 4-2022
Multimedia Design from Pikes Peak State College
2014 - 2019
Bachelor of Science - BS from Kennesaw State University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Manhattan, Kansas, United States Job Level : Middle Designation : Customer Success Manager at DDI | Development Dimensions International
URL has been copied!

Insights For Selling To Autumn

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Autumn is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Autumn

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Autumn move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Autumn take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Autumn

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.