Beata Jasiewicz-Walaszek

Doer
DISC Type : ds

Senior Manager CX AI Operation & Strategy at Lime

Cracow Metropolitan Area, Poland

Overview

Beata is a Senior Manager CX AI Operation & Strategy at Lime, bringing over 14 years of customer service leadership. She excels in operational excellence and customer satisfaction, spearheading new teams and implementing productivity metrics.

She is dedicated to continuous improvement and actively seeks opportunities for growth. Her posts indicate involvement in team building and recruitment for customer service roles.

People often call her strong-minded, highly skilled, and a strong people and process manager.

Personality Overview

Long-term Focused

Risk-Accepting

Fast-paced

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

CX AI Strategy
Her current role as Senior Manager CX AI Operation & Strategy at Lime demonstrates a clear focus on leveraging AI for customer experience.
Operational Excellence
Throughout her career, including her role as Customer Service Manager at Lime, she has consistently focused on implementing productivity metrics and quality standards.
Team Leadership
She has extensive experience in leading, recruiting, and developing diverse customer service teams across multiple organizations, fostering continuous improvement and career development.

Media Appearances

Beata has no verified media appearances

Work History

8-2025
Senior Manager CX AI Operation & Strategy at Lime
3-2023
Customer Service Manager Trust&Safety at Lime
12-2017 - 6-2020
Team Manager at Teleperformance
5-2014 - 8-2017
Customer Service Manager- London Heathrow Airport at Menzies Aviation
4-2012 - 4-2014
Customer Service Supervisor at Menzies Aviation

Education

Beata has no verified education history

More Information

Social Presence :

Prographics :

Exp : 15 Location : Cracow Metropolitan Area, Poland Job Level : Middle Designation : Senior Manager CX AI Operation & Strategy at Lime
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Insights For Selling To Beata

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Beata is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Beata

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Beata move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Beata take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Beata

Personality Compatibility


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