Becky Watkins in

Becky Watkins

Pioneer · DISC type dsi
Senior Vice President Relationship Management at ResultsCX
📍 Omaha, Nebraska, United States

As Senior Vice President for Client Solutions at ResultsCX, Becky Watkins leverages over 30 years of BPO industry experience to develop integrated go-to-market strategies. She has a decade of specialized expertise in healthcare solutions and is recognized for enhancing client relationships and business growth. Becky studied at the University of Nebraska-Lincoln.

Becky is passionate about people, championing womens empowerment, and fostering a strong sense of team support. She has a deep connection to her community in Omaha, valuing the spirit of volunteerism and mutual aid, especially in times of crisis. Her approach is rooted in compassion and empathy.

She won a Silver Stevie® Award in 2022 as Female Executive of the Year for her leadership in improving healthcare customer experiences.

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Experience
17 Years
Current Role
Senior Vice President Relationship Management
Job Level
Leadership
Location
Omaha, Nebraska, United States
Personality Overview

How Becky shows up

Driven But Considerate
Friendly But Fast
Decisive But Friendly

If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Priorities

Topics Becky cares about

Healthcare CX
Her career includes over a decade dedicated to healthcare outsourcing and she advocates for empathy as a key differentiator in the patient experience.
Client Relationships
Her role is centered on cultivating strong client relationships, serving as the senior point of contact to drive satisfaction and bottom-line performance.
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Career

Work history

4-2017
Senior Vice President Relationship Management
ResultsCX
7-2016 - 12-2016
Vice President Healthcare Client Solutions
Alorica
10-2014 - 6-2016
Vice President Healthcare
Expert Global Solutions
2013 - 2014
Vice President Healthcare Services
APAC Customer Services
2011 - 2013
Client Solutions Director Healthcare
APAC Customer Services
In the press

Media appearances

R.E.A.L. Women, Real ResultsCX. Featured in ResultsCX
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Becky Watkins - Senior Vice President Relationship Management at ResultsCX. Featured in The Org
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Education
Education details unavailable
University of Nebraska-Lincoln
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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