Becky Watkins in

Becky Watkins

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Senior Vice President Relationship Management at ResultsCX
📍 Omaha, Nebraska, United States

As Senior Vice President for Client Solutions at ResultsCX, Becky Watkins leverages over 30 years of BPO industry experience to develop integrated go-to-market strategies. She has a decade of specialized expertise in healthcare solutions and is recognized for enhancing client relationships and business growth. Becky studied at the University of Nebraska-Lincoln.

Becky is passionate about people, championing womens empowerment, and fostering a strong sense of team support. She has a deep connection to her community in Omaha, valuing the spirit of volunteerism and mutual aid, especially in times of crisis. Her approach is rooted in compassion and empathy.

She won a Silver Stevie® Award in 2022 as Female Executive of the Year for her leadership in improving healthcare customer experiences.

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Experience
17 Years
Current Role
Senior Vice President Relationship Management
Job Level
Leadership
Location
Omaha, Nebraska, United States
Personality Overview

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Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Becky cares about

Healthcare CX
Her career includes over a decade dedicated to healthcare outsourcing and she advocates for empathy as a key differentiator in the patient experience.
Client Relationships
Her role is centered on cultivating strong client relationships, serving as the senior point of contact to drive satisfaction and bottom-line performance.
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Career

Work history

4-2017
Senior Vice President Relationship Management
ResultsCX
7-2016 - 12-2016
Vice President Healthcare Client Solutions
Alorica
10-2014 - 6-2016
Vice President Healthcare
Expert Global Solutions
2013 - 2014
Vice President Healthcare Services
APAC Customer Services
2011 - 2013
Client Solutions Director Healthcare
APAC Customer Services
In the press

Media appearances

R.E.A.L. Women, Real ResultsCX. Featured in ResultsCX
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Becky Watkins - Senior Vice President Relationship Management at ResultsCX. Featured in The Org
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Education
Education details unavailable
University of Nebraska-Lincoln
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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