Rocco DeChalk

Enigma
DISC Type : idc

Vice President Operations at ResultsCX at ResultsCX

Douglas County, Colorado, United States

Overview

Rocco has no verified overview

Personality Overview

Friendly Yet Blunt

Persuasive & Assertive

Fast Follower

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Rocco has no verified topics they care about

Media Appearances

Rocco has no verified media appearances

Work History

8-2020
Vice President Operations at ResultsCX at ResultsCX
4-2017 - 8-2020
Director, Account Management at STARTEK
1-2015 - 10-2016
Vice President, Operations / Strategic Accounts at Alorica
1-2013 - 1-2015
Director of Operations & Client Services at Alorica
5-2010 - 1-2013
Senior Manager, Operations (Customer Service Billing Inquiry) at Verizon

Education

1990 - 1994
Bachelor of Science (BS) from Central Michigan University
1983 - 1986
Education details unavailable from Bishop Borgess

More Information

Social Presence :

Prographics :

Exp : 15 Location : Douglas County, Colorado, United States Job Level : Senior Designation : Vice President Operations at ResultsCX at ResultsCX
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Insights For Selling To Rocco

During A Call Or A Meeting

DO's

  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rocco is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Rocco

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Rocco move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Rocco take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Rocco

Personality Compatibility


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