Ben Evans in

Ben Evans

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Partnerships @ Cresta | The Unified Platform for Human & AI Agents | at Cresta
📍 Campbell, California, United States

Performance-driven leader with over 15 years of experience in partnerships, business development, and product management, specializing in AI-powered customer experience. He is a University of East Anglia graduate. Colleagues describe him as an exceptional leader, a true thought leader, and a strategic executive.

He is praised for his thoughtful, strategic approach and was trusted at Cisco to handle highly sensitive topics, including intellectual property strategy and defensive corporate measures.

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Experience
36 Years
Current Role
Partnerships @ Cresta | The Unified Platform for Human & AI Agents |
Location
Campbell, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ben cares about

AI in Customer Experience
His entire recent career at both Cresta and Afiniti has focused on using AI to optimize the customer journey and improve contact center operations.
Strategic Alliances
With a 15+ year career in this field, his focus is on building meaningful, ecosystem-driven partnerships that drive growth and impactful client engagement.
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Career

Work history

1-2026
Partnerships @ Cresta | The Unified Platform for Human & AI Agents |
Cresta
10-2023 - 1-2026
Chief Partnerships Officer
Afiniti
4-2022 - 10-2023
Executive Vice President, Partnerships at Afiniti
Afiniti
9-2020 - 4-2022
Senior Vice President, Partnerships at Afiniti
Afiniti
8-2018 - 9-2020
Vice President, Partnerships
Afiniti
In the press

Media appearances

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Education
Bachelor's degree
University of East Anglia
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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