Ben Fletcher in

Ben Fletcher

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Head of CRM at Octopus Investments
📍 Greater London, England, United Kingdom

Ben Fletcher is the Head of CRM at Octopus Investments, where he leverages his background in sales to design data-led experiences that drive business growth. He focuses on optimizing the sales cycle and improving customer engagement. He is a graduate of the University of Liverpool, where he studied Marketing.

Ben is a family man who recently celebrated the birth of his son, Maximus. He values a positive work culture where personal milestones are recognized. He also keeps up with popular culture, having recently expressed his enjoyment of the Beckhams documentary.

He has a notable career progression, having started in a junior sales position and advanced to a leadership role as a CRM Product Owner.

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Experience
12 Years
Current Role
Head of CRM
Job Level
Mid-senior
Location
Greater London, England, United Kingdom
Personality Overview

How Ben shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ben cares about

Data-Driven Engagement
His current role focuses on delivering "data-lead experiences that drive engagement and business growth" by leveraging AI and technology.
Sales Cycle Optimization
A key part of his work involves working with sales and technology teams to optimize conversion and improve different stages of the sales cycle.
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Career

Work history

5-2025
Head of CRM
Octopus Investments
9-2023 - 5-2025
CRM Lead Product Manager
Octopus Investments
9-2021 - 9-2023
Product Owner
Lumon
8-2019 - 8-2021
Client Onboarding Team Manager
Lumon
1-2016 - 8-2019
Client Relationship Manager
Lumon
In the press

Media appearances

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Education
2010 - 2013
Marketing
University of Liverpool
2008 - 2010
Education details unavailable
Henley College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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