Ben Whitmer

Evaluator
DISC Type : Dsc

Director, Digital Customer Experience at Kennametal

Memphis Metropolitan Area, United States

Overview

Ben has no verified overview

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Ben has no verified topics they care about

Media Appearances

Ben has no verified media appearances

Work History

10-2020
Director, Digital Customer Experience at Kennametal
5-2018 - 3-2020
Director, eCommerce & Digital Marketing at AutoZone
10-2015 - 3-2018
Sr. Director, Marketing Planning & Strategy at Terminix
7-2015 - 9-2015
Director, Digital Strategy & Marketing at Terminix
5-2013 - 7-2015
Director, eCommerce & Digital Marketing at Stage Stores

Education

12-2022 - 12-2023
Chief Digital Officer Program from Northwestern University - Kellogg School of Management
MBA from University of Oregon Lundquist College of Business
B.S. from University of Oregon

More Information

Social Presence :

Prographics :

Exp : 18 Location : Memphis Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Digital Customer Experience at Kennametal
URL has been copied!

Insights For Selling To Ben

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ben is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ben

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ben move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ben take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ben

Personality Compatibility


Other Kennametal Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.