Benjamin Napier

Energizer
DISC Type : I

Senior Manager, Telecommunication and Facilities Services at Collins Aerospace

Broomall, Pennsylvania, United States

Overview

Benjamin is a Senior Manager at Collins Aerospace, leading telecommunication and facilities services. He leverages extensive customer-facing experience and technical knowledge to improve project deployment, increase efficiency, and reduce expenses. His expertise is backed by certifications including CCNA Voice and R/S.

A decorated U. S. Army veteran, Benjamin was recognized for meritorious service and outstanding performance while deployed in support of Operation Iraqi Freedom II. This experience underscores his commitment and ability to perform in high-stakes environments, a quality he brings to his corporate leadership role.

Unique fact: He was awarded the Army Achievement Medal for his distinguished communications support and service during his deployment.

Personality Overview

Believer

Imaginative

Full Of Energy

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Telecommunication Management
As a Senior Manager of Telecommunication Services, he is directly responsible for managing resources and processes to enhance project deployment and efficiency.
Customer Success
His career includes multiple roles as a Customer Success Manager, indicating a strong focus on ensuring clients achieve their goals and derive value from services.
Unified Communications
With a background as a UC Solutions Engineer and a CCNA Voice certification, he possesses deep technical expertise in integrated communication systems.

Media Appearances

Benjamin has no verified media appearances

Work History

11-2021
Senior Manager, Telecommunication and Facilities Services at Collins Aerospace
10-2020 - 11-2021
Senior Customer Success Manager at IR
7-2017 - 10-2020
Customer Success Manager at IR
2-2015 - 7-2017
UC Solutions Engineer at IR
4-2006 - 5-2016
Senior Voice Communications Engineer at Yellowbook

Education

2003 - 2004
Education details unavailable from Central Texas College

More Information

Social Presence :

Prographics :

Exp : 23 Location : Broomall, Pennsylvania, United States Job Level : Middle Designation : Senior Manager, Telecommunication and Facilities Services at Collins Aerospace
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Insights For Selling To Benjamin

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Benjamin is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Benjamin

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Benjamin move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Benjamin take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Benjamin

Personality Compatibility


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