Bergen L

Energizer
DISC Type : I

EVP and Chief Operating Officer at Lancaster General Health

Lancaster, Pennsylvania, United States

Overview

Jan L. Bergen is a highly regarded, retired healthcare executive, formerly the President & CEO of Penn Medicine Lancaster General Health. Her extensive career includes leadership roles as SVP at Main Line Health and CEO of Bryn Mawr Rehab Hospital. She earned her Bachelor of Arts from Lafayette College.

As a trained social worker, Jan has a deep understanding of challenges facing children and families. She is passionate about community service, having served on numerous community and philanthropic boards. In retirement, she focuses on family and continued community involvement.

Unique fact: Beyond her executive career, she is a trained social worker, giving her a unique perspective on patient care and community challenges.

Personality Overview

Believer

Imaginative

Full Of Energy

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Healthcare Leadership
Served as President & CEO of a major health system and held executive roles for over 20 years, demonstrating extensive leadership in complex healthcare organizations.
Patient Safety
In her leadership roles, she emphasized building a strong patient safety and quality foundation to become a highly reliable organization and eliminate patient harm.
Population Health
Focused on the integration of clinical services to support population health management, shifting the model of care toward keeping communities healthy.

Media Appearances

Bergen has no verified media appearances

Work History

1-2000
EVP and Chief Operating Officer at Lancaster General Health
8-1999 - 1-2000
Senior Vice President at Main Line Health
10-1991 - 8-1999
President & CEO at Bryn Mawr Rehab Hospital

Education

1970 - 1974
Bachelor of Arts (B.A.) from Lafayette College

More Information

Social Presence :

Prographics :

Exp : 34 Location : Lancaster, Pennsylvania, United States Job Level : Leadership Designation : EVP and Chief Operating Officer at Lancaster General Health
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Insights For Selling To Bergen

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bergen is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Bergen

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Bergen move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Bergen take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Bergen

Personality Compatibility


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