Bess Serrano

Trailblazer
DISC Type : DI

Senior People Operations Manager at thatgamecompany

Los Angeles, California, United States

Overview

Bess has no verified overview

Personality Overview

Achievement-Oriented

Assertive

Values Relationships

They will fight for you if they come to believe in you.  They prefer to ensure that they are in control of the situation. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Bess has no verified topics they care about

Media Appearances

Bess has no verified media appearances

Work History

1-2024
Senior People Operations Manager at thatgamecompany
10-2021 - 12-2023
Human Resources Manager at thatgamecompany
2-2019 - 7-2021
Human Resources Manager at Mendocino Farms Sandwich Market
9-2017 - 2-2019
Payroll and Benefits Manager at Mendocino Farms Sandwich Market
3-2015 - 9-2017
Human Resources Generalist at engage:BDR

Education

2009 - 2011
Bachelor of Science (B.Sc.) from University of North Carolina Wilmington
2007 - 2011
Bachelor of Arts (B.A.) from KEDGE Business School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Los Angeles, California, United States Job Level : Middle Designation : Senior People Operations Manager at thatgamecompany
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Insights For Selling To Bess

During A Call Or A Meeting

DO's

  • Display high self-confidence and expect them to have a strong personality.
  • Build a trustworthy relationship while keeping the product center-stage
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bess is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Bess

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Bess move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Bess take some risk or not?

  • If necessary, they will be ready to take risks.

You And Bess

Personality Compatibility


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