Bethany Skaff in

Bethany Skaff

Enthusiast · DISC type i
Director of Customer Experience at HOMAGE
📍 Ajax, Ontario, Canada, United States

With over a decade in customer experience, Bethany Skaff is the Director of Customer Experience at HOMAGE. She specializes in CX strategy and team leadership, turning customers into loyal advocates. Her background includes a BA in Psychology and a minor in Entrepreneurship from Miami University.

Bethany co-founded Libre llc, an apparel company born from a university business plan competition. The venture was dedicated to designing and providing comfortable, functional clothing with discreet access points for dialysis and chemotherapy patients, aiming to enhance their comfort and dignity during treatment.

She co-founded a company that creates specialized adaptive apparel for medical patients undergoing treatment.

Read the full overview →
Experience
17 Years
Current Role
Director of Customer Experience
Job Level
Mid-senior
Location
Ajax, Ontario, Canada, United States
Personality Overview

How Bethany shows up

Non-Confrontational
Amiable & Agreeable
Story Driven

Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Priorities

Topics Bethany cares about

Customer Advocacy
Her professional focus is on transforming customers into genuine brand advocates through consistent, positive experiences.
CX Strategy
Leads the development and implementation of customer experience strategies to support business growth and brand loyalty.
+5 more topics Login to view topics
Career

Work history

10-2014
Director of Customer Experience
HOMAGE
8-2013 - 10-2014
Operations Manager
Money Concepts
8-2008 - 1-2014
Co-Founder
Libre llc
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
BA
Miami University
2007 - 2007
Study abroad program through The Richard T. Farmer School of Business
Miami University Dolibois European Center
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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